Healthcare executives are navigating workforce burnout, post-pandemic culture strain, and relentless pressure to retain talent. ACHE audiences are decision-makers who directly shape the employee experience inside hospitals and health systems — exactly where Josie's service-centered leadership work lives.

ASAE serves the executives who run America's associations — people who manage member engagement, volunteer burnout, and organizational culture simultaneously. Josie's SuperPower of Service framework gives them language and tools that apply across all three of those challenges at once.

Retail is the front line of service culture — NRF attendees are the executives, operators, and team leaders who live and die by the customer experience they create. Josie's service frameworks translate directly to their core business challenge: how do you build a culture where every employee shows up like the customer is the most important person in the room?

LeadingAge represents 5,000+ nonprofit aging services providers — nursing homes, assisted living, continuing care communities, home health agencies, and more — with a combined annual budget exceeding $25B. Their leaders manage some of the most emotionally demanding service cultures in any sector: staff who show up for residents at the end of life, every day, while also managing burnout and high turnover. Josie's service culture and leadership work is a direct and meaningful fit for this audience.

HR leaders are the architects of workplace culture — they're directly responsible for the conditions Josie's work addresses. SHRM attendees are hungry for frameworks that go beyond policy and into the human dynamics that actually drive retention and engagement.

Student affairs professionals carry enormous emotional labor supporting students through mental health crises, identity development, and institutional change — all while managing their own team cultures. Josie's work speaks directly to the leaders who hold space for others while needing frameworks to sustain themselves.

Local government managers are under relentless public scrutiny while managing teams through budget cuts, political pressure, and community distrust. ICMA leaders are specifically looking for approaches that rebuild internal culture so teams can deliver better public service — Josie's MIP Principle is a perfect fit.

Financial security professionals are watching AI automate the technical side of their work — which puts premium value on the human skills that algorithms can't replicate: empathy, trust, and authentic service. Josie's message lands here with unusual precision.

Fundraisers build external relationships for a living — but the internal relationships that make their teams sustainable are often neglected. AFP attendees are mission-driven and deeply values-aligned, making Josie's service and culture work resonate at both the professional and personal level.

ATD attendees are the people who design and deliver training inside organizations — they need content they can adopt and adapt for their own teams. Josie's frameworks are highly transferable and experiential, making her an ideal fit for an audience that evaluates learning design as they experience it.

Construction project managers lead complex, high-stakes teams where miscommunication has real consequences — and where culture is often treated as a soft afterthought. Josie's systems-and-service approach speaks their language while introducing a human dimension that most construction leadership programs miss entirely.

Insurance operations leaders are managing rapid digital transformation while trying to retain the institutional knowledge and human judgment that make their teams effective. Josie's systems-and-culture lens gives them a framework for leading through that transition without losing their people in the process.

MDRT members are the top financial advisors in the world — people who've built seven-figure practices almost entirely on the quality of their relationships. As AI automates the technical side of their work, the human skills Josie teaches — authentic service, the MIP Principle, showing up for people — become their ultimate competitive advantage.

Banking is under pressure from every direction — fintech disruption, rate volatility, talent retention, and eroding customer trust. ABA leaders need tools to build the internal culture that keeps their best people and earns their customers' loyalty. Josie's MIP Principle reframes internal service as the foundation of both. Note: ABA's Workforce Excellence Summit is an even sharper fit — a conference specifically focused on banking culture and talent.

AAHOA members own and operate nearly 60% of all hotels in the United States — they are frontline service culture leaders managing large, diverse teams in a high-turnover, high-pressure industry. They don't just want to improve guest experience; they need to build teams that deliver it consistently without the owner standing in the lobby every day. That's exactly what Josie's systems-and-service work solves.

The Lodging Conference brings together hotel owners, operators, and C-suite executives from across the industry — the people making culture and strategy decisions, not just implementing them. These are senior leaders who know their guest experience depends on their team culture, and they're looking for frameworks they can bring home and install. Josie speaks directly to that gap between intent and execution.

Restaurant operators manage some of the highest-turnover, highest-pressure service environments in any industry. They know their food; they struggle with their people. Josie's work on service culture, team retention, and the MIP Principle translates directly into the language of hospitality — and gives operators a framework for building teams that deliver consistent experiences even when the owner isn't watching.

Michigan's premier statewide leadership event — four days of policy and strategy conversations among the state's top CEOs, elected officials, nonprofit executives, and civic leaders. The 2027 chair is Tina Freese Decker (CEO, Corewell Health). This is not just a conference; it's where Michigan's organizational leaders set the agenda for the year ahead. Josie's service and leadership work is a direct fit for people responsible for how Michigan's institutions serve their communities — and this platform puts her in front of all of them at once.

One of Chicago's most active leadership platforms — nearly 100 programs per season, from CEO conversations and summits to book talks and workshops. CEO Dorri McWhorter designed the 2026–2027 season around "constant change, rising expectations, and the need for stronger connection, insight, and dialogue" — the exact landscape Josie's work addresses. Their Workforce Summit and Leadership Accelerator tracks are natural homes for Josie's service culture and organizational leadership content. This is both a speaking opportunity and a relationship-building platform for ongoing Chicago-area engagements.

Think ASAE but Chicago-local — Association Forum has nearly 4,000 members from 1,600+ Chicago-area organizations and runs about 100 programs annually. Their mission is advancing association management and nonprofit leadership, and their audience is executive directors, CEOs, and senior staff who run organizations that serve communities. Josie's service culture and organizational leadership work is an exact match. With 100 programs per year, there are consistent openings for the right content — making this a platform for repeated engagement, not just a one-time slot.

Independent Sector is the national leadership forum for nonprofits, foundations, and corporate giving programs — representing organizations with a combined $2.1 trillion in revenue. Their National Summit brings together 1,000+ CEOs, foundation presidents, and senior leaders who are setting the direction for the charitable sector. This audience isn't just looking for inspiration; they're looking for operational frameworks that actually change how their organizations work. Josie's service culture and leadership content lands with direct relevance here.

The IS Symposium is a smaller, more intimate gathering than the National Summit — focused on sector-specific challenges and practical leadership tools. The 2027 theme, "Beyond Survival: Resilience in the Charitable Sector," is a near-perfect brief for Josie's content on leading through change, building sustainable cultures, and the human dynamics of organizational resilience. This is a high-access event where a speaker can have real relationships with the room.

The Council on Foundations is the leading membership association for community foundations, corporate foundations, and private foundations — representing over $1 trillion in assets. Leading Locally is their community and place-based philanthropy conference, bringing together foundation leaders who are deeply invested in how organizations serve communities from the inside out. Josie's service culture work speaks directly to the organizational health challenges that community foundations face as they try to align internal culture with external mission.